Return & Refund Policy

We accept returns of eligible products within 30 days of delivery. The product must be unopened, unused, in its original packaging, with the original safety seal fully intact, and in the same condition in which it was received.

We cannot accept a product that has been opened, used, damaged after delivery, or returned with a broken or removed safety seal.

Opened dietary supplements, products with broken or removed safety seals, used products, products damaged after delivery, gift cards, items marked final sale, and products returned without prior approval are not eligible for return.

Email support@yvoranutrition.com with your order number, the email address used to place the order, the product you would like to return, and a photo showing the unopened product and intact safety seal.

Once your request has been reviewed and approved, we will provide return instructions. Please do not send products back before receiving return approval.

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving an incorrect or damaged item.

Yvora Nutrition recommends using a trackable shipping service and is not responsible for returns lost in transit.

Inspect your order when it arrives. If an item is damaged, incorrect, or missing, contact support@yvoranutrition.com within 7 days of delivery.

Include your order number and photos of the package and product. We will review the issue and help with an appropriate resolution.

After we receive and inspect the returned item, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Subscription orders may be canceled or managed according to the subscription terms shown at checkout. Cancellation requests must be made before the next order is processed.

Once a subscription order has been processed or shipped, it is subject to this Return & Refund Policy.

If a package is refused, unclaimed, or returned because the customer provided an incorrect shipping address, any refund may be reduced by original shipping costs, return shipping fees, or carrier fees.

For return or refund questions, contact Yvora Nutrition at support@yvoranutrition.com.